FAQs & prohibited items
Date: ‘Sundae’, June 30, 2019
Time: Noon - 6PM
Location: El Paso Convention Center
How much does it cost?
$5 GA (13 & Up)
FREE for Kids (12 & Under)
What does my ticket get you?
Access to the festival grounds
Free gift at entry (while supplies last)
Do you sample the ice cream?
Ice cream treats are bought within the festival using your TFCU ticket. No samples are given out by ice cream vendors.
Where and how do I use my TFCU tickets?
TFCU tickets may be bought on festival grounds. $1 = 1 TFCU Ticket
You may use the TFCU tickets to purchase ice cream, food, large rides and more. No cash/card will be accepted at the booths besides retail.
What is the price range for the ice cream? The kid’s attractions? The food?
FEATURES PRICE MENU
Kid Rides & Activities: 2-4 TFCU Tickets
Ice Cream & Frozen Treats: 1-4 TFCU Tickets
Food Vendors: 2-8 TFCU Tickets
Floats & Beverages: 5-10 TFCU Tickets
What kind of paid rides are there?
Rock Climb Slide
Ice Cream Slide
Jumping Balloons for Toddlers
Are there free activities/rides?
Visit the El Paso Live Game Zone for free! They’ll have:
Giant Connect Four
What can or can’t I bring inside the festival?
See above! Strollers are allowed inside the festival.
Where can I park?
Parking is available inside the Convention Center Parking Garage or the Union Plaza Transit Terminal Parking Garage. See maps below.
El Paso Convention Center Parking Garage
Union Plaza Transit Terminal Parking Garage
Is there an easy way to get downtown without driving?
YES! Ride the El Paso Streetcar to the El Paso Convention Center! Park at the Glory Road Parking Garage near the Don Haskins Center and jump on the Streetcar! Your exit will be at Oregon and Franklin St. Cost to ride for the summer is FREE!
Is ADA access available for the El Paso Convention Center?
YES! Handicap parking is available in the El Paso Convention Center Parking Garage with 2 fully accessible elevators located on the 2nd and 1st levels of the parking garage.
Will there be savory food?
We have plenty of delicious food vendors for when you need a break from ice cream.
Are all ages allowed?
Of course! This is a family-friendly event.
Are pets allowed?
We do not allow pets inside the festival. Service animals are allowed and must have proper documentation during the festival.
Will there be a Photo Booth?
Yes! Visit the Ruhmann Law Firm Photo Booth for a pic to take home & share. If you are military, show your valid Military ID at the Photo Booth to receive a free Bomb Pop JR.
Do you sell alcohol during the festival?
Ice Cream Fest is just for kids! Visit the Smirnoff Ice 21+ Bar for Smirnoff Fizzy Floats, Margaritas & MORE! Must have a valid 21+ ID to enjoy.
PROHIBITED ITEMS INCLUDE:
No bags or backpacks will be permitted into the venue except for small personal bags or purses (12″ x 12″x 6″ max) Please note that some events may enforce a modified bag policy. Please see the specific event page on the El Paso Live Website or contact the El Paso Live Front Office at (915-534-0660) for further information
Cameras with interchangeable/detachable lens or external flash (No Professional Photography)
Audio/Visual Recording Devices (includes GoPro, Google Glass, Spectacles, etc.)
Selfie Sticks, Tripods, Monopods
Outside Food and Beverage
Cans, Metal/Glass/Plastic Containers, Bottles, or Flasks (empty or sealed bottles included)
Laptops, Tablets, Personal Computers, or Two-Way Radios
Weapons, Firearms, Pepper Spray, Pocket Knives, and any items that can or may be used as an improvised weapon)
Illegal Drugs or Substances
Flashlights, Laser Pointers, Flares, or Fireworks
Noise Making Devices (i.e. Air Horns, whistles, bells, etc.)
Balloons, Balls, or Projectiles
Skateboards, Segway, Scooters, Rollerblades, Bicycles, Hover boards, and Helmets
Coolers, Ice Chests, Folding Chairs, or Pointed-Tip Umbrellas. Please note that some outdoor events may enforce a modified Cooler/ Ice Chest policy. Please see the specific event page on the El Paso Live Website or contact the El Paso Live Front Office at (915-534-0660) for further information
Patrons Without Shoes or Shirt
Masks, Chains, or Studded Belts/Bracelets
Drones (without prior written consent from El Paso Live Management)
Unapproved Pamphlets, Handouts, Ads, or Flyers without prior consent from El Paso Live Management
Clothing, garments, or signs displaying explicit language, profanity, or derogatory characterization toward any person(s)
Signs, Flags, or Banners